All Systems Operational

About This Site

Doxy.me support publishes our most up-to-the-minute information on service availability below. Check back here any time to get current status information, or subscribe to email updates to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by emailing Support@doxy.me

Doxy.me API ? Operational
90 days ago
99.88 % uptime
Today
Doxy.me Website ? Operational
90 days ago
99.93 % uptime
Today
Infrastructure Operational
AWS Service Provider Operational
Cloudflare Load Balancing and Monitoring Operational
Stripe API Operational
TokBox Standard Video Operational
TokBox Standard API Operational
Customer Support Operational
Intercom APIs Operational
Intercom Web Messenger Operational
Stripe Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Doxy.me API Response Time ?
Fetching
Doxy.me Website Response Time ?
Fetching
Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019
Completed - The scheduled maintenance has been completed.
Oct 16, 00:15 EDT
Update - Updates to our infrastructure are still underway. We will update here as we progress.
Oct 15, 23:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 23:02 EDT
Oct 15, 2019
Resolved - This incident has been resolved.
Oct 15, 20:54 EDT
Update - We are continuing to monitor, and services are still operational.
Oct 15, 16:18 EDT
Update - We are continuing to monitor for any further issues.
Oct 15, 15:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 15:26 EDT
Investigating - Doxy.me dashboard is back down
Oct 15, 15:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 14:47 EDT
Update - We are continuing to investigate this issue.
Oct 15, 14:35 EDT
Update - There is still one major problem we've have yet to identify. Other services are coming back online like our marketing pages. But the dashboard and patient waiting room are still not loading.
Oct 15, 14:12 EDT
Update - We are continuing to investigate this issue. We still do not have a timeline for resolution.
Oct 15, 13:59 EDT
Update - We are continue to work on this problem. We do not have an expected time to recovery.
Oct 15, 13:44 EDT
Update - Us and other are currently down https://status.docker.com/ We are working on it.
Oct 15, 13:31 EDT
Investigating - We are currently investigating this issue.
Oct 15, 13:17 EDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Postmortem - Read details
Oct 13, 21:39 EDT
Resolved - We've implemented several large infrastructure changes and enhancements in order to better identify and block DDOS attacks now, and in the future. And full post mortem will be written up with further details of this event and previous events the past two weeks. We greatly appreciate your continued support and patience while we dealt with this issue. Thank you.
Oct 12, 12:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 12:28 EDT
Identified - We have identified the issue as a DDOS attack and are actively fighting it off.
Oct 11, 12:15 EDT
Oct 10, 2019
Resolved - This incident is being marked as resolved while we implement permanent infrastructure changes.
Oct 10, 17:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 13:31 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 13:22 EDT
Investigating - We are currently investigating this issue.
Oct 10, 13:20 EDT
Oct 9, 2019

No incidents reported.