Update - Our real time communications vendor is testing a fix that would resolve the audio and video issues when using new versions of Firefox.
Sep 17, 11:04 EDT
Identified - We have identified the underlying cause for these issues, which are related to the browser update released on 8/25. Our third-party provider has acknowledged the issue and is working on a resolution.
Aug 27, 11:02 EDT
Update - We are continuing to investigate this issue.
Aug 26, 10:14 EDT
Update - We are continuing to investigate this issue caused by some of the changes introduced with the Firefox 80.0 update. There has been a temporary workaround identified:
1) You can open your Firefox browser and search "about:config" in the url. Then Select Accept the Risk and Continue button on page
2) From there you can find and update by typing in "media.peerconnection.video.use_rtx" then click the arrow toggle to switch the setting to false to resolve this issue.

We are continuing to look into a permanent fix. Google Chrome and Microsoft Edge are also viable options if you are unable to change these settings on your browser.
Aug 26, 09:54 EDT
Investigating - We have identified an issue with audio and video not working when using Firefox 80.0. Please use Google Chrome while this is being resolved.
Aug 25, 18:22 EDT

About This Site

Doxy.me support publishes our most up-to-the-minute information on service availability below. Check back here any time to get current status information, or subscribe to email updates to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by emailing support@doxy.me

Doxy.me API ? Operational
90 days ago
100.0 % uptime
Today
Doxy.me webpages ? Operational
90 days ago
99.7 % uptime
Today
Discussion board ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Doxy.me Homepage Response Time ?
Fetching
Doxy.me API Response Time ?
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Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.