Because of the rapid onboarding of hundreds of thousands of people, the carriers marked our SMS invites spam and are not being delivered by carriers. This is out of our control but we are working directly with our vendor to see if there is any way we can get the spam lifted during this national emergency.
We understand this is impacting how you invite patients. There are still ways to get it to them: https://help.doxy.me/en/articles/95870-how-to-invite-a-patient-to-your-room
You could also use a service like Google Voice to send these out in the meantime: https://support.google.com/voice/answer/115116?co=GENIE.Platform%3DDesktop&hl=en
Simply copy the SMS template from Doxy.me and then send it to your patient via Google Voice.
You can use your own phone to text them if you don't mind them having your phone number.