Room creation error

Incident Report for Doxy.me Inc.

Resolved

This incident has been resolved.

Posted May 19, 2020 - 19:11 EDT

Monitoring

A fix has been implemented and tested. We will continue to monitor the system for any issues related to room creation.

Posted May 19, 2020 - 18:33 EDT

Update

Our team is still working to implement a fix. We estimate roughly 15 more minutes before everything is back up and running. We will continue to post updates. ** The rest of the service is unaffected by this issue – just new room creation.

Posted May 19, 2020 - 18:18 EDT

Identified

We have identified an issue related to creating rooms. This impacts the signup process primarily. We have identified a fix and working on implementing it. We will continue to post updates shortly.

Posted May 19, 2020 - 18:01 EDT

This incident affected: Doxy.me API.