We are marking this as resolved but going to be working closely with the service provider to stay updated.
Posted Dec 25, 2019 - 21:10 EST
Monitoring
Our service provider is now operational. But we are cautious and are going to continue to monitor closely.
Posted Dec 25, 2019 - 20:34 EST
Update
We are stilling working with our service provider to get this resolved. No updates or timelines yet.
Posted Dec 25, 2019 - 19:39 EST
Update
No updates yet. We are still seeing high error rates.
Posted Dec 25, 2019 - 18:26 EST
Update
We are continuing to work with our provider on this issue. There is no eta as of yet.
Posted Dec 25, 2019 - 18:04 EST
Identified
We have identified an issue stemming from an upstream service provider: https://status.pubnub.com We are working with them to get an update and eta for a fix.