Doxy.me unresponsive - blank page

Incident Report for Doxy.me Inc.

Resolved

This incident has been resolved.
Posted Mar 23, 2020 - 16:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2020 - 14:35 EDT

Update

We are making another update in 5 min. Please stand by.
Posted Mar 23, 2020 - 14:15 EDT

Update

The website is starting to become responsive again and error rates are returning to normal.
Posted Mar 23, 2020 - 14:10 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 23, 2020 - 14:04 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 23, 2020 - 13:09 EDT

Monitoring

It seems to be operational for most people at this time. We are working on this and will continue to update.
Posted Mar 23, 2020 - 12:37 EDT

Identified

A fix is being implemented. Most traffic is going through successfully at this point.
Posted Mar 23, 2020 - 12:29 EDT

Update

This is preventing some people. But not everyone. We will continue to update.
Posted Mar 23, 2020 - 12:26 EDT

Update

This issue is impacting our api and preventing people from loading their dashboards and logging into accounts
Posted Mar 23, 2020 - 12:18 EDT

Investigating

We are currently investigating this issue.
Posted Mar 23, 2020 - 12:13 EDT
This incident affected: Doxy.me API.
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